Unified Communications
Cutting-edge communications
Give your people the connectivity they need to succeed with our award-winning 8x8 Unified Communications solution
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Unified Communications
8x8 Unified Communications seamlessly integrates with a suite of additional 8x8 solutions, each designed to trigger a step-change in colleague connectivity and collaboration.
Microsoft Teams
Our cloud-to-cloud integration provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface.
Hundreds of organisations with tens of thousands of users globally rely on 8x8 for advanced communications for Teams.
With our solution your employees can make and receive global calls straight from the native dialler, thanks to direct routing with 8x8.
It also provides crystal-clear calls with phone numbers in 120+ countries, unlimited calling plans in 47 countries and full PSTN replacement in 42 countries.
With functionality like this it’s no surprise Gartner has recognised 8x8 as a leader in their Magic Quadrant for UCaaS nine times in a row.
Video Meetings
8x8 Video Meetings features high-definition video and audio conferencing with up to 100 active participants. There are no limits on meeting numbers or minutes.
This is a scalable and user-friendly video meetings solution with a comprehensive suite of video collaboration features, and it is designed for businesses of all sizes. Advanced moderation controls include host delegation, meeting lock, participant lobby and participant permissions. There is also optional end-to-end encryption of any meeting, only allowing individuals with a shared key to participate.
Collaboration features include Microsoft, Google and 8x8 Work calendar integrations, download-free guest access via browser, and YouTube live streaming. You can also brand your meetings with a customised background, customised logo and a vanity URL.
Work App
All of your essential business communications (chat, call, meet and share documents) unified in one simple app on smartphone, tablet or desktop.
Our 8x8 Work app has been designed from the ground up, so your people can work and collaborate wherever they are, on their own terms.
Your teams can also share information in public or private chat rooms and collaborate securely with suppliers and partners, streamlining communications and strengthening relationships.
Analytics
Our 8x8 Analytics solution gives you instant insights into real-time performance and trends. It will empower your managers with customisable reports that highlight the status of critical performance metrics, delivering the information you need to optimise customer experiences.
8x8 Analytics will also reduce the effort of fine-tuning your business effectiveness by flagging metrics that are outside targeted boundaries and identifying areas for agent performance improvements.
Ready to explore the best options?
Our solution guarantees secure, crystal-clear voice communications and comes with three feature-packed industry-leading collaboration tools.
Not only do we guarantee unrivalled voice quality within our SLA, but we also ensure your business conversations are completely secure. This is achieved by privately routing geographically diverse interconnects into 8x8 data centres.
Our Unified Communications solution ensures your business stays connected wherever your colleagues may be, and no matter what devices they use.
8x8 is a nine-year leader in the Gartner UCaaS Magic Quadrant and it's the only UCaaS leader in the Gartner Magic Quadrant for CCaaS.
Get in touch today to explore options.
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